Privacy Policy

TechFix Bahrain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techfixbahrain.com, use our mobile repair services, or engage with us in any way.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

1.1 Personal Data

When you use our services, we may collect personally identifiable information, such as:

• Your name, email address, telephone number, and postal address
• Device information (brand, model, serial number)
• Payment information (this is processed securely through our payment processors)
• Information you provide when you contact our customer service
• Any other information you choose to provide

1.2 Derivative Data

Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.

1.3 Financial Data

Financial information, such as data related to your payment method (e.g., credit card number, bank transfer details) when you purchase our services. We store only very limited financial information that we need to complete your transaction and verify your payment. All payment data is stored by our payment processor and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

1.4 Mobile Device Data

Device information such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access our website from a mobile device.

1.5 Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

2. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information including confirmations and invoices
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events offered by TechFix Bahrain
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the services and provide content or features that match user profiles or interests
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

3.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

3.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.5 Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

3.6 Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

3.7 Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis or other business purposes.

4. Tracking Technologies

4.1 Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy section below.

4.2 Website Analytics

We may also partner with selected third parties to allow tracking technologies on our website which will enable them to collect data about how you interact with our website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Regarding Your Data

6.1 Access and Update

You have the right to access and update the personal information that we hold about you. You can review and change your personal information by logging into your account on our website or by contacting us directly.

6.2 Opt-out

You can opt-out of receiving emails from us by following the unsubscribe instructions provided in the email you receive or by contacting us directly. Despite your indicated email preferences, we may send you service-related communications, including notices of any updates to our Terms of Use or Privacy Policy.

6.3 Right to be Forgotten

In certain circumstances, you have the right to request that we delete your personal data. To request deletion of your personal information, please contact us. We will respond to your request within a reasonable timeframe.

7. Cookie Policy

Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

7.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

7.2 Managing Cookies

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.

8. Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

10. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Bahrain and choose to provide information to us, please note that we transfer the data to Bahrain and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us