Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website at techfixbahrain.com ("Website") or any services operated by TechFix Bahrain ("us", "we", "our").

Your access to and use of our services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use our services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.

1. Service Description

TechFix Bahrain provides mobile device repair services, including but not limited to screen replacement, battery replacement, water damage repair, charging port repair, and other related services for smartphones, tablets, and other electronic devices.

2. Appointments and Repair Procedures

2.1 Appointments

While walk-ins are welcome, we recommend scheduling an appointment through our website or by calling us to minimize wait times. Appointments are subject to availability and we reserve the right to reschedule if necessary.

2.2 Diagnosis

When you bring your device to us, we will perform a diagnosis to identify the issue(s) and provide you with a repair quote. We may charge a diagnostic fee which will be applied toward the cost of repair if you proceed with our services.

2.3 Repair Authorization

By leaving your device with us for repair, you authorize us to:

• Disassemble your device as necessary to complete the repair
• Install replacement parts as needed
• Test the device after repair to ensure functionality

2.4 Data Backup

We strongly recommend backing up all data on your device before submitting it for repair. TechFix Bahrain is not responsible for any loss of data that may occur during the repair process. We do not routinely backup customer data unless specifically requested and paid for as an additional service.

3. Pricing and Payment

3.1 Quotes

All price quotes are valid for 7 days from the date issued. Prices may vary depending on the specific model of your device and the extent of damage.

3.2 Additional Repairs

If additional issues are discovered during the repair process, we will contact you with an updated quote before proceeding with any additional repairs that would incur extra costs.

3.3 Payment Methods

We accept payment by cash, credit card, debit card, and mobile payment solutions. Full payment is required before the repaired device is returned to you.

3.4 Deposits

For certain repairs, we may require a deposit before ordering parts or beginning work. This deposit is non-refundable if you cancel the repair after parts have been ordered.

4. Warranty Policy

4.1 Warranty Coverage

All repairs come with a 30-day warranty covering the specific repair performed and parts replaced. The warranty covers defects in materials and workmanship under normal use.

4.2 Warranty Exclusions

The warranty does not cover:

• Damage caused by accidents, drops, or liquid contact after the repair
• Issues unrelated to the original repair
• Damage resulting from unauthorized modifications or repairs
• Normal wear and tear
• Software issues not related to hardware repairs

4.3 Warranty Claims

To make a warranty claim, please bring your device back to our location with your repair receipt within the warranty period. We will assess the device and determine if the issue is covered under warranty.

5. Device Collection

5.1 Collection Period

Repaired devices should be collected within 30 days of completion notification. We reserve the right to charge a storage fee for devices not collected within this period.

5.2 Abandoned Devices

Devices not collected within 90 days of completion notification may be considered abandoned. We reserve the right to sell or dispose of abandoned devices to recover repair and storage costs.

5.3 Identification

When collecting your device, you must present valid photo identification and your repair receipt. If someone else is collecting on your behalf, they must have written authorization from you and present their own identification.

6. Website Use

6.1 Account Registration

When you create an account on our website, you must provide accurate, complete, and current information. You are responsible for safeguarding the password that you use to access our services and for any activities or actions under your password.

6.2 Prohibited Activities

You agree not to:

• Use our website in any way that violates any applicable laws or regulations
• Attempt to gain unauthorized access to any part of our website
• Interfere with or disrupt our website or servers
• Collect or track personal information of other users
• Spam, phish, or engage in any other harmful activities

6.3 Intellectual Property

Our website and its original content, features, and functionality are and will remain the exclusive property of TechFix Bahrain. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. Limitation of Liability

In no event shall TechFix Bahrain, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our services
• Any content obtained from our services
• Unauthorized access, use or alteration of your transmissions or content

Our total liability for all claims related to our services shall not exceed the greater of $100 or the amounts paid by you to TechFix Bahrain for the past three months of service.

8. Indemnification

You agree to defend, indemnify, and hold harmless TechFix Bahrain and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from your use of and access to our services, or your violation of these Terms.

9. Third-Party Links

Our services may contain links to third-party websites or services that are not owned or controlled by TechFix Bahrain. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that TechFix Bahrain shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use our services will immediately cease.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of Bahrain, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

13. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

14. Contact Us